FAQ

Q1. What is RCC Pattern?

A: RCC Pattern is a structured learning methodology developed by expert faculty to ensure conceptual clarity and rank-oriented preparation for NEET, JEE (Main + Advanced), and MHT-CET.

Q2. Who can join RCC courses?

A: Students from 6th to 12th grade, droppers (repeater batch), and aspirants preparing for NEET, JEE, and MHT-CET can join RCC programs.

Q3. I forgot my RCC App login password. What should I do?

A: Open the RCC App, click on “Forgot Password” on the login screen, enter your registered mobile number, and follow the instructions to reset your password.

Q4. I am not able to access my tests. It says “Test Not Found.”

A: This could happen due to session expiry or a cache issue. Please log out and log in again or update the app to the latest version.

Q5. Are classes available in Hindi or English?

A: RCC provides bilingual classes – content and teaching are delivered in a mix of Hindi and English for better understanding.

Q6. Can I rewatch recorded lectures if I miss a live class?

A: Yes, recorded videos of live classes are available in the app under the “My Classes” section.

Q7. How can I track my test performance?

A: Go to the RCC App → “My Tests” → select the test → click on “Analysis” to view detailed performance reports, subject-wise ranks, and scorecards.

Q8. How often are tests conducted?

A: RCC conducts weekly practice tests, monthly mock exams, and full syllabus test series throughout the course duration.

Q9. What is RCC SET and how do I register?

A: RCC SET (Scholarship & Entrance Test) is our official admission test. You can register online through our app or website by filling out a simple form.

Q10. Can I get a scholarship?

A: Yes, based on your RCC SET score or past academic performance, you may be eligible for scholarships up to 100%.

Q11. What payment methods are accepted?

A: We accept UPI, debit/credit cards, net banking, and wallet payments via the RCC App or website.

Q12. I paid but my enrollment is not confirmed. What to do?

A: Please raise a support ticket with your payment receipt and registered mobile number. Our team will verify and activate your course access.

Q13. How can I contact RCC support?

A: You can raise a support ticket through the RCC app or website, or contact us via WhatsApp at [your support number].

Q14. What are RCC Support's working hours?

A: Our support team is available Monday to Saturday, 10:00 AM to 6:00 PM (IST).